Privacy Policy

Who we are

Civic and Main, LLC (“Civic and Main,” “we,” or “us”) is a consulting firm based in Linton, Indiana. This policy explains how we handle personal information on civicandmain.com, including the Grant Finder and the Briefing Room, and in the emails, calls, and text messages we exchange with people who contact us. If we sign an agreement with you, it may include additional terms for information you share during the engagement.

What we collect

Information you give us. When you use our consultation form, we collect your name, email address, and message. You can also choose to give us your organization, what kind of organization it is, your phone number, and how you prefer to be contacted. When you email, call, or text us, we receive your contact information and whatever you decide to share.

Information collected automatically. Like most websites, our web host keeps basic technical records when you visit, such as your IP address, browser type, the pages you request, and the date and time. We use these records only to run the site and keep it secure.

The Grant Finder does not ask for your name, email address, or other contact information.

Please do not send sensitive information through the form, such as Social Security numbers, bank account numbers, or medical information. If a project needs sensitive records, we will set up a secure way to exchange them.

How we use it

We use your information to:

• respond to your request and schedule your consultation;
• prepare proposals and provide services you hire us for;
• send service messages, such as the confirmation email you receive after using our form;
• keep business records, including billing and tax records; and
• protect the site and our form from spam and abuse.

We do not use your information for advertising, and we do not add you to a mailing list unless you ask us to.

How we share it

We do not sell personal information, and we do not share it for targeted advertising. We share it only:

• With service providers that run our tools. Google provides our email and the spreadsheet where form requests are stored. Our website host and our phone and texting provider also handle information on our behalf. Each processes information under its own terms and privacy policy.
• With your permission, for example when you ask us to coordinate with a funder, lender, attorney, or agency on your project.
• When the law requires it, such as in response to a subpoena, or when needed to protect the rights and safety of our clients, others, or Civic and Main.

Our pages load fonts from Google Fonts, so your browser connects to Google’s servers to download them, which shares your IP address with Google.

If you contact us on behalf of a public agency, information you share with us and work we deliver to you may be subject to public records laws that apply to your agency.

Text messages

If you ask us to contact you by text message, or you text us first, we use your phone number to text you about your request and our work together. These are conversational messages, not marketing. Message frequency varies, and message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help.

We do not share mobile phone numbers or text message consent with third parties or affiliates for their marketing or promotional purposes. We share them only with the service provider that delivers our texts, and only so it can deliver them. Text message opt-in data and consent are never shared with any other third party.

Cookies and tracking

Our site does not use advertising, analytics, or tracking cookies, and we do not track you across other websites.

After you send the consultation form, your browser briefly holds your name, email address, phone number, and contact preference in session storage so the confirmation page can greet you and show where we sent your confirmation. That information stays on your device and is cleared when you close the browser tab.

Because we do not track visitors across sites, there is nothing for Do Not Track or Global Privacy Control signals to turn off. If we ever add tools that track visitors, we will update this policy first and honor those signals.

How long we keep it

We keep consultation requests and related messages for up to three years after our last contact with you, and then delete them, unless you become a client. Client records are kept as long as the engagement requires and as long as tax, legal, audit, and grant record-keeping rules require. Many grants require records to be kept for several years after the award closes.

How we protect it

We limit access to people who need the information to do the work, and we use reasonable administrative, technical, and physical safeguards. No way of storing or sending information is perfectly secure, so we cannot promise absolute security. If a security breach affects your personal information, we will notify you as the law requires.

Your choices and rights

You can ask us to:

• tell you what personal information we have about you and give you a copy;
• correct information that is wrong;
• delete your information; or
• stop contacting you by email, phone, or text.

Email info@civicandmain.com or call (812) 561-7500. We will respond within 45 days. We may need to confirm your identity first, and we may keep information that the law requires us to keep. We honor these requests no matter where you live, and we will not treat you differently for making one.

If we turn down a request, you can appeal by replying to our decision, and we will answer within 60 days. If you are still not satisfied, you may contact your state attorney general.

Children

This site is meant for businesses, nonprofits, and public agencies. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we change this policy, we will post the new version on this page and update the effective date at the top.

Contact us

Civic and Main, LLC
Linton, Indiana
info@civicandmain.com
(812) 561-7500